Lingorino, operated by Bytebloom Studios GmbH, lets you delete your personal data at any time. This applies to every account, including accounts created with “Log in with Facebook”.
In the app (recommended)
You can delete your account directly in the Lingorino app, from start to finish:
- Open the app and go to the Profile tab.
- Tap Delete account.
- Confirm in the dialog. Your account and personal data are deleted immediately and you are signed out.
Any active App Store or Google Play subscription must be cancelled separately in your device’s store settings, as those are managed by the store, not by Lingorino.
By email (alternative)
Alternatively, send a deletion request by email to support@lingorino.com from the email address linked to your account. We will delete your account and the associated data and confirm once it is done, within the time frame set out in the GDPR (within one month of receiving your request). Your personal data is erased except where we are legally obliged or entitled to retain it (for example accounting and tax records).
What gets deleted
- Your account data (email address, username, internal user identifier).
- Your profile and learning data (language settings, learning progress, XP, streaks, results, profile picture).
- Any support correspondence, once it is no longer needed to handle your request.
We do not store voice audio from speech-recognition tasks. For legal reasons we may retain limited billing and tax metadata for the statutory retention periods (currently seven years under § 132 BAO); this data is not used for any other purpose and is deleted once the periods expire. Pending subscriptions remain subject to the terms of the respective app store.
More details
For full information on how we process and store personal data, see our Privacy Policy.
Contact
Bytebloom Studios GmbH
Bundesstraße 35, 6111 Volders, Austria
support@lingorino.com